Health Senior Officer

Vacancy Ref: HIHFAD-2026-161

Job Title: Health Senior Officer

Department: Program

Direct report to: Health Department Coordinator

Job Location: Homs, Syria, with travel to Damascus and other locations (approx. 25% of time)

Job Type: Full time

Closing date: 31/10/2026

About HiHFAD

Hand in Hand for Aid and Development (HiHFAD) is a Non-Profit, Non-Governmental, Charitable Incorporated Organization registered in the United Kingdom and in Türkiye (TR: İyilik İçin El Ele Derneği) that provides high standards in humanitarian and relief services to the most vulnerable wherever needed through local engagement and global support.

Established in 2011 by a group of British-Syrian diaspora, HiHFAD was born out of a desire to extend a helping hand to vulnerable groups and displaced families in Syria and beyond. Since then, HiHFAD remained at the forefront of humanitarian agencies, providing life-saving aid to Syrians in hard-to-reach areas. Our extensive Healthcare Program has enabled us to expand and reach even more communities and internally displaced people; providing a comprehensive, integrated multi-sectoral intervention in Health, Nutrition, WaSH (Water, Sanitation and Hygiene), Protection, Shelter, Non-Food Assistance, Food Security, Livelihoods, and Education.

HiHFAD mandate is to alleviate the suffering of those in need without any type of discrimination, protect the most vulnerable, promoting social justice and welfare, and fostering durable solutions through delivering community-based humanitarian and development interventions.

Job overview

As part of the Program Department and based in Homs, the Health Senior Officer supports the implementation, monitoring, and quality assurance of HIHFAD's health programs, supervises assigned field health staff, and represents HIHFAD in health coordination forums, ensuring that programs are high-quality, evidence-based, and impactful.

Main Tasks & Responsibilities

Program Planning, Management, and Implementation

Assist in the implementation of health program activities, ensuring alignment with HIHFAD's overall operational plan.

Support the development of budgets for health projects.

Monitor and report on program and project spending, providing variance reports in accordance with organizational processes and procedures.

Ensure health project implementation and reporting comply with donor requirements, agreed indicators, and HIHFAD procedures.

Track project indicators against targets and flag delays or deviations to the line manager with proposed corrective actions.

Contribute to the timely, high-quality submission of health program and project performance reports.

Promote evidence-based learning and document effective practices within the health programs.

Quality of Care and Clinical Supervision

Conduct regular supportive supervision visits to supported health facilities using standardized checklists, and follow up on action plans.

Monitor adherence to national and WHO clinical protocols and guidelines across supported services.

Ensure implementation of Infection Prevention and Control (IPC) standards in supported facilities.

Monitor the functionality of referral pathways and the timely referral of cases, including emergency obstetric and newborn referrals.

Identify capacity gaps and contribute to training plans for health staff based on supervision findings.

Representation, Coordination, and Partnerships

Represent HIHFAD in Health Sector coordination meetings at national and subnational levels, and in relevant technical working groups.

Maintain effective working relationships with the Homs Health Directorate, Ministry of Health (MOH) counterparts, and health facility management in project locations.

Ensure timely submission of coordination reporting (e.g., 4W, HeRAMS, Health Sector indicators) as required.

Coordinate with UN agencies, INGOs, and local partners to strengthen referral pathways and avoid duplication.

Support the development of program ideas into concept notes and grant proposals for health programs.

Accountability and Data Protection

Ensure community feedback and complaint mechanisms (CFM) are accessible in supported health facilities, and that health-related feedback is followed up and addressed.

Ensure patient confidentiality and the protection of personal and medical data in line with HIHFAD policies and donor requirements.

Staff Management

Supervise assigned field health officers, including task allocation, follow-up, and performance feedback.

Contribute to annual performance appraisals and professional development plans of supervised staff, in coordination with the Health Department Coordinator.

Office Culture

Promote and model a positive, professional, and respectful office culture within the health program team.

Background Knowledge & Experience

Education Level: University degree in Medicine, Pharmacy, or Nursing or related fields

Work Experience: 5 years of experience in health programming, including at least 2 years in humanitarian/NGO settings in Syria

Languages: English: Fluent Arabic: Fluent

Skills and Abilities

Project and grant cycle management

Report writing in English and Arabic

Budget monitoring and understanding of donor financial and compliance requirements

M&E systems and data analysis

Field supervision and remote monitoring tools

Partnership and coordination management

Strong interpersonal, team supervision, and problem-solving skills

Solid working knowledge of PHC and secondary health care service delivery in humanitarian settings

In-depth technical expertise in at least one of the following: SRH/MNCH, NCDs, MHPSS, Trauma & Rehabilitation, EPI

Familiarity with referral systems and Health Sector standards

Disclaimer

Hand in Hand for Aid and Development is committed to creating an inclusive and diverse work environment where all qualified candidates receive consideration based solely on their experience and capabilities. As a humanitarian organization, we recognize the importance of diversity and are committed to ensuring that discrimination on the basis of race, color, gender, age, ethnicity, religion, disability, or marital status does not occur.

We adhere to the Humanitarian Principles and believe that the rights of all individuals, including children, women, and adults at risk, must be safeguarded. We are accountable to the communities we serve, and it is our responsibility to ensure that we do not contribute to their further harm or expose them to additional risks.

Hand in Hand for Aid and Development has a zero-tolerance policy for any form of exploitation, abuse, harassment, or discrimination. To ensure the safety and protection of those we serve, we conduct a range of pre-employment screenings and checks in accordance with our Safeguarding Policy.

HiHFAD renounces all forms of terrorism and will never knowingly support, tolerate or encourage terrorism or the activities of those who embrace terrorism or money laundering. Consistent with numerous United Nations Security Council resolutions, including 1267 Committee list of terrorists and terrorist financiers, S/RES/1269(1999), S/RES 1368(2001) and S/RES1373(2001) and the European Union, HIHFAD is firmly committed to the international fight against terrorism and in particular against the financing of terrorism. It is the policy of HIHFAD to seek to ensure that none of its and its donor funds is used, directly or indirectly, to provide support to individuals or entities associated with terrorism or money laundering. Therefore, HIHFAD will match employees, volunteers and contracted persons against the Sanctions lists on a regular basis

This vacancy is contingent upon project confirmation from the donor.

Only short-listed candidates will be contacted for interview.

How to apply

In case you meet the requirements and that you are interested in the position, please fill the application via the following link: https://forms.gle/tU6nPUiQgW8r6cJv7