Field Assistant

JOB DESCRIPTION

PROJECT

Integrated Shelter, Food Security and Livelihoods Support for Safe, Dignified and Sustainable Return in Abul Thohur (Idleb) and Madiq Castle (Hama)

DUTY STATION

Idlib, Syria, with regular field visits to project locations

ABOUT THE PROJECT

IHH is implementing an integrated humanitarian and early-recovery project funded by the OCHA Syria Humanitarian Fund (SHF), supporting safe, dignified and sustainable return in Abul Thohur, Idleb Governorate, and Madiq Castle, Hama Governorate.

The project combines shelter rehabilitation, winterization and Core NFI assistance, cash assistance for food, bakery rehabilitation and subsidized bread provision, agricultural support for returning wheat farmers, and rehabilitation of community irrigation infrastructure. These complementary interventions aim to address urgent household needs, restore essential infrastructure, protect agricultural livelihoods and strengthen community recovery.

JOB SUMMARY

IHH is seeking two Field Assistants to support the implementation, monitoring and documentation of project activities in the targeted communities. The Field Assistants will play a key role in day-to-day field operations, maintaining regular contact with beneficiaries and community representatives, supporting field assessments and verification, monitoring activity progress, collecting accurate information and reporting field findings to the relevant Project Officer or designated supervisor.

The position will involve frequent field visits and practical support across the project's activities, particularly food assistance, agricultural support, bakery rehabilitation and subsidized bread provision, irrigation infrastructure rehabilitation, and shelter-related activities when assigned. The Field Assistants will help ensure that activities are implemented according to approved plans, targeting criteria and organizational procedures, while promoting accountability, inclusion, protection and respectful engagement with affected communities.

The role requires strong communication and organizational skills, attention to detail, the ability to collect and document field information accurately, and readiness to work regularly in project locations. The Field Assistant will support implementation and follow-up rather than assume the technical, managerial or financial approval responsibilities of other project staff.

KEY RESPONSIBILITIES

Field Implementation and Activity Follow-up

• Conduct regular field visits to project locations to support activity implementation, monitor progress and identify operational challenges.
• Assist the project team in organizing and implementing field activities according to approved work plans, schedules and procedures.
• Support field-level implementation and follow-up of cash-for-food assistance, including beneficiary communication, verification activities and monitoring of relevant implementation steps.
• Support agricultural activities targeting returning wheat farmers in Madiq Castle, including coordination with beneficiaries, follow-up on the delivery of agricultural inputs and documentation of participation in agricultural training.
• Follow up on bakery rehabilitation and subsidized bread activities in Abul Thohur by coordinating field visits, documenting progress and reporting operational issues to the responsible Project Officer and engineering staff.
• Support field monitoring of irrigation channel rehabilitation activities in Madiq Castle, documenting progress and communicating observations or concerns to the responsible Project Officer and Field Engineer.
• Assist with shelter-related field activities when assigned, including beneficiary communication, field visits, verification and documentation, without undertaking engineering assessments or technical certification.
• Report delays, access constraints, implementation gaps and other field challenges promptly to the direct supervisor.

Beneficiary Outreach, Verification and Community Engagement

• Support beneficiary outreach and communication in accordance with approved targeting criteria and project procedures.
• Assist with household visits, beneficiary verification, registration and data collection using approved forms and digital tools.
• Explain project activities, eligibility requirements, assistance modalities, schedules and available feedback channels to beneficiaries in clear and accessible language.
• Coordinate with community representatives, Community Committees and relevant local stakeholders to facilitate field activities and support transparent communication.
• Help identify barriers that may prevent vulnerable households, women, older persons and persons with disabilities from accessing project assistance, and report these barriers to the responsible staff.
• Maintain professional, impartial and respectful relationships with beneficiaries and community members.
• Refer complaints, sensitive protection concerns and requests requiring technical or managerial decisions through established reporting and referral channels.

Field Monitoring, Data Collection and Reporting

• Collect accurate and timely information on activity implementation, beneficiary participation, delivery progress and field-level challenges.
• Complete field visit forms, beneficiary verification records, monitoring checklists, attendance sheets and other required documentation.
• Record relevant observations and supporting evidence, including photographs where authorized and appropriate, in accordance with project procedures and data-protection requirements.
• Prepare concise field visit reports and regular updates covering activities completed, progress against plans, outstanding issues, beneficiary feedback and recommended follow-up actions.
• Submit reports and field documentation to the relevant Project Officer or designated supervisor within agreed deadlines.
• Verify the completeness and consistency of field records before submission and promptly report discrepancies or missing information.
• Support the collection of monitoring data and follow-up information required by the MEAL team, including participation in monitoring visits and beneficiary follow-up when assigned.
• Maintain organized field records and ensure that beneficiary information and supporting documents are handled confidentially.

Coordination and Administrative Support

• Coordinate daily with the relevant Project Officer, Field Engineers, Agronomists, Field Assistants and other project team members to facilitate field implementation.
• Communicate field observations and implementation needs to the responsible technical staff without making unauthorized technical or operational decisions.
• Assist in arranging field visits, beneficiary meetings, training sessions and other project activities.
• Support the preparation and organization of attendance lists, activity records, field visit schedules and supporting documents.
• Follow up on agreed action points with relevant team members and report outstanding issues to the direct supervisor.
• Support coordination with local authorities, community representatives and other relevant stakeholders as assigned.
• Perform other field-related duties relevant to the position as assigned by the direct supervisor and consistent with the project's objectives.

Accountability, Protection and Safeguarding

• Ensure that beneficiaries receive clear information about project activities, eligibility criteria, assistance arrangements and available complaints and feedback mechanisms.
• Encourage beneficiaries to share feedback and concerns through established channels and ensure that complaints are referred appropriately.
• Apply the principles of impartiality, non-discrimination, confidentiality and do no harm in all field activities.
• Respect the privacy and dignity of beneficiaries and obtain appropriate consent before collecting or sharing personal information or taking photographs.
• Follow IHH's Code of Conduct, safeguarding policies, Prevention of Sexual Exploitation and Abuse (PSEA) procedures and relevant reporting requirements.
• Report safeguarding concerns, suspected misconduct, security risks and other serious incidents through established organizational channels.
• Support safe and inclusive access to project activities, with particular attention to vulnerable and marginalized groups.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree or diploma in a relevant field, such as Business Administration, Social Sciences, Agriculture, Development Studies or another related discipline.
• At least 2 years of relevant professional experience in field implementation, community engagement, beneficiary follow-up, data collection or similar roles, preferably with a humanitarian organization.
• Previous experience supporting humanitarian activities in Syria, particularly in food security, livelihoods, agriculture, shelter or early recovery, is an advantage.
• Experience conducting field visits, communicating with beneficiaries, supporting verification processes and preparing field reports.
• Familiarity with beneficiary registration, data collection and documentation procedures.
• Basic knowledge of accountability to affected populations, complaints and feedback mechanisms, protection mainstreaming and safeguarding principles.
• Good working knowledge of Microsoft Office, particularly Word and Excel.
• Familiarity with KoboToolbox or other digital data-collection tools is an advantage.
• Strong communication, interpersonal and organizational skills, with the ability to work effectively with diverse communities.
• Ability to collect information accurately, prepare clear reports and follow instructions and established procedures.
• Ability to work independently in the field, manage competing priorities and travel regularly to project locations.
• Fluency in Arabic, both written and spoken, is essential. Working knowledge of English is an advantage.

CORE COMPETENCIES

• Field activity implementation and follow-up.
• Beneficiary communication and community engagement.
• Accurate data collection, verification and documentation.
• Field reporting and identification of implementation challenges.
• Coordination and teamwork.
• Organization, time management and attention to detail.
• Professional conduct, impartiality and confidentiality.
• Accountability to affected populations and commitment to humanitarian principles.
• Compliance with safeguarding, PSEA and protection requirements.

WORKING CONDITIONS

The position will be based at the IHH Idlib Office, with frequent field visits to Abul Thohur, Idleb Governorate, and Madiq Castle, Hama Governorate, according to project implementation needs. The successful candidates must be willing and able to work regularly in the field and coordinate closely with project teams, beneficiaries and local stakeholders.

How to apply

https://basvuru.cvmerkezi.com/fkxfzk74zlxr76jrgg5de5x9hz.job