Project Assistant-MSMC-SM-Dier AlZor

About Acted

“We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” - reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response - running through all Acted programming and operations - as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.

Greening strategy:

Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:

• Contribute towards the adherence and development of the greening strategy plan.

• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles

• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes

Acted PSEAH Policy:

The Project Assistant-MSMC-SM has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). Project Officer-MSMC-SM has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. Project Officer-MSMC-SM carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.

procedures.

JOB PURPOSE

Under the supervision of the Project Officer-MSMC-SM, the Project Assistant -MSMC-SM will have a key role in organization of the field teams and management and planning of timely implementation of projects.

He will be directly responsible for coordination of the field team, overseeing registration, distribution and monitoring of MSMC activities.

He/She will be a dedicated focal point for MSMC team and will ensure coordination within the team and between other ACTED departments when required.

The Project Officer-MSMC-SM will work closely with MSMC project manager to plan and execute successful MSMC activities and he/she will support the professional development of project staff.

CHAIN OF COMMAND

Under the authority of:

- Project Officer -Site Maintenance

Line Management:

- Service Provider and collaboration with site committee

WORKING RELATIONS

Internal:

CoM mob Assistant

Other units of CCCM team

HR department;

Logistics for CCCM suppliers

Finance for payments of outreach workers

AME unit

External:

IDPs in and out of the site;

Humanitarian Partners (INGO/NGO; humanitarian agencies).

OBJECTIVES

• Ensure effective monitoring of services provision and close in collaboration with the community and site committee.

• Develop project workplan for the site maintenance unit and ensure the development/supervision of high quality site maintenance works in line with the plan;

• Ensure proper implementation/follow-up of site maintenance and support if needed WASH gap filling activities;

• Manage the CCCM Site Maintenance Unit, focusing on daily laborers

• Contribute to protection mainstreaming and follow-up on safety risks on site with close collaboration with the Community based protection team.

DUTIES AND RESPONSIBILITIES

1. Support in Identify and monitor service and infrastructure (Shelter and WASH) gaps on site:

2. Assessments and service monitoring:

• Conduct regular service and infrastructure monitoring for the site in close cooperation with

  the CoM mob, protection and Information Management unit;

• Contribute to the creation of a service monitoring tool in collaboration with the IM and protection units as required;

• Identify and monitor key maintenance needs, including safety risks, with a focus on improving resident’s inclusive access to services;

• Identify immediate solutions to safety risks through referrals or other mitigation measures;

• Utilize service committee and broader community for service monitoring as needed;

• Flag to DCM/CM any gaps and duplication in the service delivery and any site upgrading/maintenance intervention needed;

• Support to partners to achieve agreed minimum standards and service delivery quality.

1. Community consultation and capacity building

• Contribute to the creation or strengthening of service committees and contribute to ToR creation in collaboration with the ComMob unit;
• Train the committee members to help them fulfil their mandate and support the SM unit with service monitoring;
• Organise regular meetings and community consultations around site maintenance and infrastructure;

1. Support in Manage and implement site maintenance and WASH gap filling activities

• Develop long-term work plans for the implementation of site maintenance activities in line with Sphere standards and community needs, in consultation with the service committee and consideration of environmental impacts;
• Follow up on work plans for the implementation of site maintenance activities;
• Lead the development of procurement plans in line with workplan and in collaboration with DCM/CM and the logistics department;
• Prepare accurate BoQs and ensure submission and follow-up on all procurement-related documentation from the submission of OFs until the signature of the completion certificate;
• Be the main focal point of contractors and monitor their implementation;
• Ensure all the necessary measure to guarantee safety of casual labours, contractors and site population are in place through the implementation of the work;
• Lead the procurement, storing and management of tools and items for site upgrading/site maintenance in coordination with the logistic department and ensure compliance with ACTED internal procedures;
• Flag directly foreseen challenges / issues arise in link with the Site maintenance and WASH activities to DCM/CM and PC, including security incidents – always following up with email for tracking;

1. Support in Compliance and reporting

• Ensure accurate record keeping of project documentation, including hard and soft copies of procurement documents to be filed on the server;
• Ensure compliance with ACTED internal procedures and donor procedures;
• Ensure thorough reporting internally and externally as required;

1. Protection mainstreaming

• Support and consider gender, protection, and GBV concerns in all aspects of activities;
• Adhere and Promote to Prevention of Sexual Exploitation and Abuse principles and guidelines (for site residents, ACTED staff, partner agencies)
• Support and promote participation of women, youth, and marginalised groups
• Refer immediately protection cases identified to ACTED Protection Assistantfor referral to protection actors.

1. HR

• Lead recruitment of new staff for the SM unit
• Recruitment, day to day supervision and management of Site Maintenance skilled/unskilled workers (i.e. attendance sheet signature, follow-up with finance…);
• Commitment to continuous learning through trainings and timely identification of capacity-building needs and opportunities, in coordination with the DCM/CM and HR department.

KEY PERFORMANCE INDICATORS:

Example, the key performance indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets

# of SM unit workplans developed and followed up on;

# of completion certificates for maintenance/improvement works on site infrastructures;

# of Site Maintenance Committee with ToRs and trained;

# of team members successfully trained

# of service monitoring exercises jointly conducted with other units;

QUALIFICATIONS

Required Qualifications:

Required:

• At least 6 Months - experience working in shelter or site maintenance, preferably with an NGO
• University degree with major in civil engineering
• Strong Microsoft Office skills (i.e. particularly MS Excel);
• Fluency writing and speaking local language; excellent time management skills;
• Positive attitude and a willingness to learn;
• Ability to operate in a cross-cultural environment requiring flexibility;
• Ability to work independently;
• Strong attention to details;
• Interpersonal and communication Skills
• Does not reside in the camp
• Reside or able to reside in DEz

Desired:

• In-camp working experience
• Experience using ODK/KOBO for quantitative data collection;
• Certificate/training in site planning, carpentry, construction, heavy machinery operations, etc.

How to apply

The To apply for this opportunity, you are kindly requested to read the following points:

1- Read the job description carefully.

2- You may need to create a mail account.

3- Fill in the job application form through the following link:

https://forms.cloud.microsoft/e/J7p531cpU8

4- closing date for the announcement is: 01st November 2026 at 4:00 PM

IMPORTANT NOTES:

• Acted is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to Acted Code of conduct and Acted Global Policies especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse and/or sexual harassment during employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.

• Acted is committed to gender equity and to have a balanced and diverse workforce. Acted strongly encourages qualified women, persons with disabilities and persons from under-represented groups to apply to the position.

• Acted offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.

Acted never uses external recruitment agencies and recruitment is always free of charge.

The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at Acted.

• Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.

• Acted never uses external recruitment agencies, and recruitment is always free of charge.) The Acted and its employees don’t request or receive any money for the services provided, and our services are completely free.

How to apply

https://forms.cloud.microsoft/e/J7p531cpU8