Protection Assistant, Idlib, Syria

1. Context

Relief International (RI) is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing.

Our team of more than 7,000 staff and local volunteers work in 15 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need.

Relief International is an alliance of four organizations with one shared mission, comprised of Relief International, Inc., Relief International-France, Relief International-UK and Relief International-Europe, which operate under a one-team concept under a single senior leadership team.

2. Job Profile

The Protection Assistant will be responsible for the implementation of the protection activities inside the Women and Girls Safe Spaces (WGSS) or outreach teams or other RI centers, ensuring proper registration of beneficiaries and the provision of information and guidance on services and activities available, and making sure that the latter are implemented according to the principles of safety, confidentiality and integrity. The protection assistant will also provide case management services, psychosocial support sessions, awareness raising, outreach activities, monitoring, and other protection services.

The Protection Assistant reports to the Protection Officer. This position is based in Syria.

3. Key Responsibilities

• Support the provision of Case Management services at RI centers as well as ensure that the space meets the required conditions for safe care.
• Ensure that data on beneficiaries is collected and stored in line with the principles of safety and confidentiality; and sharing reports with the supervisor on achievement, challenges and suggestions.
• Assist and participate in the dissemination of Information, Education and Communication (IEC) materials and community outreach activities, both inside the centers and at community level, to promote participation and engagement of community members.
• Conducting protection activities including protection monitoring and safety audits missions, Awareness raising sessions, PSS and Life skills, and other protection services based on need and according to the workplans.
• Coordination with Health, GBV case management and PSS staff to ensure consistency of the programs developed and when applicable implement joint activities and activities between Health and Protection (Protection, Health, GBV and PSS).
• Discuss any difficulties and problems related to the activities with supervisor.
• Perform any other duties as required.

4. Person Specification

Skills, knowledge and expertise required for the role.

• Degree in social work, education or other relevant areas.
• Two years' experience in protection implementation.
• Excellent verbal and written communication skills in Arabic are essential.
• Good English language skills preferred.
• Will have excellent self-motivation skills.
• Ability to exercise sound judgment and make decisions independently.
• Comfortable working in resource-deprived environment.
• Good stamina to stand and work for long hours.
• Adaptable and capable of working well under pressure.
• Ability to work in a team setting, as well as independently without supervision.
• A strong propensity for flexibility, teamwork, and creative thinking will be essential to this job.

RI Values

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability

How To Apply

• To apply for this post, click on the “Apply” button in the job advert page.
• You will be asked to upload a CV.

Closing Date

September 29, 2026

Please note that the position might be filled before the deadline

As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.