About ACTED
“ We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” - reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response - running through all Acted programming and operations - as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.
Greening strategy:
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:
Acted PSEAH Policy:
The Finance - HR-Liasion Assistant has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The Logistics Assistant has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. The Finance - HR-Liasion Assistant carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.
Job Purpose
The Finance /HR Assistant will provide effective support in finance, human resources, and administrative liaison functions, ensuring compliance with ACTED policies and procedures. The position facilitates coordination with local authorities, partners, and stakeholders while maintaining accurate financial and HR records. It contributes to the smooth and efficient implementation of ACTED's operations and projects in Deraa.
Confidentiality and Transparency :
The Finance - HR Liaison Assistant acknowledges that all information, records, documents, data, reports, correspondence, translations, and materials accessed, received, created, or processed in connection with the services are strictly confidential and remain the sole property of Acted. He/she shall not, under any circumstances, disclose, copy, reproduce, distribute, store, transmit, publish, or use such information for any purpose other than the performance of the services without Acted's prior written authorization. This confidentiality obligation shall survive the completion, expiry, or termination of the engagement indefinitely. Any violation of this provision shall constitute a material breach of the agreement and entitled Acted to immediately terminate the engagement and pursue all available legal remedies, including compensation for damages and injunctive relief.
Location: Daraa – Syria
CHAIN OF COMMAND
Under the authority of: Daraa Area Coordinator.
WORKING RELATIONS
Internal: FLATS Departments
External: Government Ministries, Lawyer other suppliers
DUTIES AND RESPONSIBILITIES
Finance Responsibilities:
HR & Administration Responsibilities:
Manage administrative resources (stationery, office supplies) and ensure stock is maintained and reordered as needed.
Coordinate office maintenance and repairs with the logistics department.
Ensure all HR and admin documents are properly filed (both digitally and physically) and that records are up to date.
Maintain the Admin Server and ensure document security and confidentiality.
Submit order forms (purchase requests) as requested and when needed.
Prepare contact lists, table of authorized signatures and world directory monthly.
Issue Order of Mission & ID Cards for staff when needed.
Manage the full cycle of onboarding for new staff, including preparation of welcome emails, the regular induction schedules, and personal document collection.
Ensure proper offboarding processes are followed, including exit interviews, clearance forms, and issuance of experience letters, etc.
Draft official correspondence such as employment letters, bank letters, and other HR-related documents.
Regularly update the Mailing List and prepare monthly headcount reports for security and management purposes.
Any other relevant HR or Admin related task requested by line manager or the senior management.
Security Responsibilities
Assist the CSM with incident management related to all staff/premises/assets in Daraa, assistance will be required whilst the CSM might be on task in other areas across Syria.
Assist the CSM with ad-hoc tasks related to staff/premises in Daraa when required.
Assist the CSM with potential interventions in Daraa and Sweida. Act as the link to relevant role players in the area.
Liaison Responsibilities:
Prepare and submit official documents and governmental letters
Coordinate appointments and communications between senior management and government authorities.
Under the request of the line manager, support the program team in obtaining the required approvals of project implementation / assessments.
Under the request from line manager, support in providing regular progress reports to related stakeholders.
Based on request from Coordination, Represent ACTED in coordination meetings in the area.
KEY PERFORMANCE INDICATORS (KPIs)
Number of cash count matching
% of scanned documentation archived and sent on time (monthly paid)
% of payment done within the timing of the signed contract
Amount of advances is still open on a monthly basis
Communication and collaboration with internal and external
High accuracy in onboarding and offboarding processes.
Positive feedback from internal departments and external stakeholders on liaison and administrative support.
KEY PERFORMANCE INDICATORS (KPIs)
Number of cash count matching
% of scanned documentation archived and sent on time (monthly paid)
% of payment done within the timing of the signed contract
Amount of advances is still open on a monthly basis
Communication and collaboration with internal and external
High accuracy in onboarding and offboarding processes.
Positive feedback from internal departments and external stakeholders on liaison and administrative support.
QUALIFICATIONS:
Bachelor’s degree in finance, Business Administration, Management, or a related field.
Minimum 6 Months of experience in HR and administrative roles, ideally within an INGO or international setting.
Experience in liaising with government offices and legal entities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Familiarity with HR software (HOMERE) is an advantage.
Fluent in English and Arabic (both written and spoken).
Strong organizational and time-management skills with the ability to prioritize multiple tasks.
Excellent interpersonal and communication skills for working with diverse teams.
Ability to work under pressure in a fast-paced environment.
Familiarity with Jordanian labor and immigration laws.
strong attention to detail and analytical skills.
Interested and qualified applicants should apply by filling out the application form through this link
AREA FINANCE-HR- LIAISON ASSISTANT - Daraa 04.10.2026 – Fill in form
Only the shortlisted candidates will be contacted.
By applying for this position, you certify that all the details of your current application, are true to the best of your background and knowledge. You accept the legal mentions of www.acted.org and authorize the automated processing of your personal data by ACTED for recruitment, HR management and administrative compliance control purposes, in accordance with European regulations for the protection of personal data.(http://www.acted.org/)
ACTED is committed to the prevention of sexual exploitation and abuse in the framework of its programs in Syria. The successful candidate will be required to adhere to ACTED Code of conduct and ACTED Global Policies, especially regarding the protection of children and the protection against sexual exploitation and abuse. A rigorous reference and background checks will be undertaken, and information will be requested from previous employers about any disciplinary action of sexual exploitation, sexual abuse, and/or sexual harassment during employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
ACTED is committed to gender equity and to have a balanced and diverse workforce. ACTED strongly encourages qualified women, persons with disabilities, and persons from under-represented groups to apply for the position.
ACTED offers a variety of arrangements that enable women to excel in their careers, including flexible working hours for work-life balance, maternity leave, and career coaching.
ACTED never uses external recruitment agencies and recruitment is always free of charge.
The necessity of ensuring the highest standards of efficiency, competence, and integrity, with proper attention to promoting diversity, is the most important concern in the recruitment and employment of staff at ACTED.
Applicants must provide complete and accurate information pertaining to their personal profile and qualifications to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided.
ACTED reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Use the Apply button to go to the original posting. Only shortlisted candidates will be contacted.
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